CrystalClearTelligence
is an Online Customer Service that provides improved communications with CCBS Customers.
At Crystal Clear, we are committed to continually improving our service to our Customers. We have
recently added a powerful new resource in our quest for perpetual improvement: the online customer
service program CrystalClearTelligent. CrystalClearTelligent addresses the fundamental principles of effective
service: tracking, evaluating, and reporting.
This is how our effective customer service works:
- Customers submit messages/surveys to Crystal Clear
- All responsible Crystal Clear personnel immediately get notified
- Your messages are sent to management if not responded to promptly
- Customers get responses from Crystal Clear
- Crystal Clear performs inspections
- Crystal Clear reviews performance reports
- Crystal Clear improves customer service.
Benefits of using CrystalClearTelligent:
- Customers have a quick and simple way to document information
- Crystal Clear is immediately notified of documented information
- Customers receive responses to their logged messages.
CrystalClearTelligent Implementation:
1. Customers receive a username and password- 2. Customers link to login website
- 3. Within seconds, customers can easily submit information to Crystal Clear.
